Cutover & commercial

P1 / P2 / P3 classifier

Maps a symptom to published SLA wording. A printer is not P1.

Stays in this tab.

National MSPs let the queue invent priority. We publish the wording and put it on a desk.

Production line-of-business or identity is down for multiple peopleService works but is degraded or a critical workflow is blockedRequest, how-to, printer, or a single non-blocking mailbox

Essential	Next-business-day P1 start
Professional	Published P1 start targets
Enterprise	Named engineer + after-hours

All desks

Need the stack held after the number.

Built by TUCE. This tool stays in the tab. The commercial door is still the $999 assessment.

Start the $999 assessment