TUCE Security that protects uptime and data
Uptime, security, and performance together create the end-user experience. We align ops to CISSP domain thinking - identity, asset protection, network security, security operations, and risk management - without selling fake SOC 2 / HIPAA "certification" claims. Healthcare / enterprise: see the Trust Center; request a BAA at compliance@tuce.app before intentional PHI processing.
Identity & MFA
Portal multi-login roles with MFA; least-privilege engineer access; admin separation.
Detect & respond
EDR, logging/events, intelligent fix recommendations under change control.
Immutable data
Protect at all times - no routine deletes. Locked backups for DR and clone; dual-control exceptions only.
Change control vs emergencies
Engineers follow approved roadmaps and runbooks. Deviating from best practice requires top-level approval or a declared emergency with post-incident review. We mitigate emergencies by overbuilding for HA, preventive planning, and dual-path maintenance - so break/fix is rare rather than the business model.
Backups before and after
Every maintenance window captures pre-state and post-state so rollback and audit are evidence-backed. Combined with never-down duplication, users keep working while IT improves the stack.
Compliance readiness pack
Maps controls to HIPAA / PCI-DSS / SOC 2-style evidence checklists, closes gaps in logging/MFA/backup, and produces auditor-friendly artifacts from day-to-day ops. Ideal before a formal assessment.
GRC standards
We design security, privacy, and control practices to GRC-level standards — continuous monitoring, evidence readiness, and audit-aligned process discipline. See /grc — process language only, not invented certification seals.