Client contracts
All TUCE MSP client contracts are signed on msp.tuce.app with a court-oriented e-sign pack (intent, consents, document SHA-256, UTC time, IP, user agent, HMAC certificate). Terms protect both sides fairly: mutual duties, limited liabilities, policy/approval chain for MSP risk, and settlement outside court (negotiate -> mediate -> binding arbitration). Agents unlock only after required signatures and payment.
Master Services Agreement (MSA)
Version 2026-07-15-adr · Balanced MSA: mutual duties, liability caps, policy & approval chain, court-ready e-sign.
SHA-256 a6f1d28a5cce49d6…
Required before agent deploy
Assessment Statement of Work
Version 2026-07-15-adr · Read-only $999 assessment — signatures + payment before agents; mutual scope limits.
SHA-256 5b1bd77321a27235…
Required before agent deploy
Managed IT / Retainer SOW (framework)
Version 2026-07-15-adr · Ongoing managed services — policy, sandbox, after-hours, approval chain, ADR.
SHA-256 acaa30d58042296a…
Register -> open your portal -> Sign contracts -> pay assessment -> deploy agents. See also Terms · Liability.